LISA Business Analytics

This guide explains how to install, connect and use LISA Business Analytics.

Pre-Requisites

Confirm the following prerequisites before installation. Access and configuration may be completed by a Power BI or Business Central administrator.

  • LISA Business is licensed and in use in Microsoft Dynamics 365 Business Central online.
  • Each person who installs or views the app has the required Power BI licence.
  • Your Power BI administrator permits template app installation in the tenant.
  • You can access and authenticate to the Business Central environment containing the LISA Business data.
  • The target company contains the subscription data that should appear in the reports.

What the app provides

  • Annual, quarterly and monthly recurring revenue views.
  • A clear Future Period split for distinguishing historical/current periods from forward-looking periods.
  • Customer-level average monthly revenue, tenure and acquisition trends.
  • Churned-customer revenue impact, tenure and churn trends.

Forecast values are a baseline based on current subscription commitments and renewal assumptions. They are not a prediction of future wins or losses, and they do not deduct expected churn.

Install, connect & Set up the app

  1. Complete the Future Actions & Power BI Setup within the Subscription Parameters page in Business Central (see more information below)
  2. Open the LISA Business Analytics listing and choose the option to install the app.
  3. Review the installation prompt and continue to create the app in your Power BI tenant.
  4. When prompted to connect data, provide the Business Central environment and company details requested by the template.
  1. Authenticate using an account authorised to read the relevant LISA Business data.
  1. Apply the connection and run the first refresh.
  2. Open the report and confirm that the three report pages display data.

Business Central Setup

Within the Subscription Parameters page, complete the following parameters.

SectionFieldDescription
Power BIPower BI Report Start DateSpecifies the start date of the reporting window used when populating the Power BI revenue table. Actions with date ranges fully outside this window are excluded.
Power BI Report End DateSpecifies the end date of the reporting window used when populating the Power BI revenue table. Actions with date ranges fully outside this window are excluded.
Automated Future Actions ProcessEnable Automated Future Actions ProcessSpecifies whether the automated future actions process is enabled. When enabled, the system will periodically regenerate future subscription actions up to the configured horizon date.
Future Actions Process TimeSpecifies the time of day at which the automated future actions process will run
Future Actions IntervalFuture Actions Process Time
Future Actions Interval UnitSpecifies how many units of time must pass between each automated future actions run.
Future Actions HorizonSpecifies the time unit for the future actions interval (Days, Weeks, or Months).
Future Actions Horizon UnitSpecifies the time unit for the future actions horizon (Months or Years).
Run Power BI After Future ActionsSpecifies whether the Power BI revenue table population process should run automatically after a successful future actions generation. Uses the existing Power BI start and end dates from the Power BI group.

Recurring Revenue

This page presents the same recurring-revenue picture at three levels of time detail. Each chart uses Revenue and splits the values by the Future Period status shown in the legend.

VisualTime viewUse it to
ARRYearReview long-term recurring-revenue direction and compare years.
QRRQuarter and YearReview medium-term movement and quarter-to-quarter changes.
MRRMonth and YearReview the most detailed recurring-revenue movement and near-term changes.

Customers & Revenue

This page links customer-level revenue and tenure with new-customer trends. In the current release, the page is not explicitly filtered to active customers, so this guide uses the report page name Customers & Revenue.

VisualPurpose
Total Monthly Revenue per CustomerCompares customers by Average Monthly Revenue and presents the highest values first by default.
No. of New Customers by YearShows long-term customer acquisition movement using Earliest Action Date at yearly level.
No. of New Customers by MonthShows shorter-term customer acquisition movement using Earliest Action Date at monthly level.
Customer detail tableShows Customer No., Customer Name, Lifetime Months and Average Monthly Revenue together.

Churn

The Churn page focuses on customers with churn information and the associated average monthly revenue. The revenue chart and customer table explicitly exclude blank Churn Date values.

VisualPurpose
Average Monthly Churned Revenue per CustomerRanks churned customers by the average monthly revenue associated with the customer.
No. of Churned Customers by MonthShows churn movement at monthly level using Churn Date.
No. of Churned Customers by YearShows longer-term churn movement at yearly level using Churn Date.
Churned customer detail tableShows Customer No., Customer Name, Lifetime Months and Average Monthly Revenue for records with a Churn Date.

Updated on September 22, 2026

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